FAQs
Custom commission dice orders:
Q: What can I have made?
A: A full set of 7 polyhedral dice
Q: How much will cost?
A: $65-85 depending on materials used
Q: How long will it take?
A: About 2 months
Q: How and when will I pay?
A: Once your dice have been made, pictures will be sent for approval and a listing will be created on our site for you to purchase here.
Q: What if I don't like the first attempt at my commission?
A: They will be remade at no extra cost! The first attempt will be sold, as they will still be beautiful and a lot of work will have gone into them.
Q: How do I contact you about having a commission made?
A: You can contact me via email at cozygamershop@gmail.com
Q: Are commissions currently open?
A: They are currently closed until I can catch up! I am expecting to open them again in late November.
About returns and exchanges:
Q: Can I return my custom dice?
A: No, sorry! Once they've been made, pictures, and probably video has been made, they're approved of, inked, paid for, and shipped, there's no going back!
Q: I received a die with a flaw, can I replace it?
A: Yes! Please send an email with a picture of the flaw and let us know which die to send you.
Shipping:
Q: Do you ship internationally?
A: Absolutely!
Q: When will my order ship?
A: 1-2 business days from order (Monday-Friday are our business days).
Social Media and News:
Q: What social media are you frequenting?
A: We are on Instagram, Twitter, and Facebook. We are the most often on Instagram because, pictures. Find us on all @cozygamershop
Q: What's the best way to find out about new releases?
A: Instagram or Twitter has real time ongoing updates of new products and sales!
Q: I signed up for the newsletter and haven't received anything yet?
A: We are working on our first ever newsletter as of today 9/8/19 and are hoping to have one once a month or every other month.
Location:
Q: Where are you located? Do you have a place I can come visit and buy dice?
A: We are located in Portland, OR. though Chaotic Evil Customs is located in Mariposa, CA. We do not have a shop or a warehouse yet, so sadly no place to come to.